Terms and Conditions for Restaurant and Party Orders: (Party Packs)

1. Ordering and Confirmation:

a. Customers can place their orders for restaurant meals or party orders through online platforms, phone calls, or in-person visits.
b. The restaurant will confirm the order, total cost, and estimated pickup time.
c. Party orders require a minimum advance notice period, which may vary depending on the size and complexity of the order. It is recommended to book party orders well in advance.

2. Pricing and Payment:

a. The prices for meals and party orders will be as listed on the restaurant’s menu and website. These prices are subject to change without prior notice.
b. Customers will be required to pay the total amount specified in the order confirmation. This can be done through various payment methods including cash, credit/debit cards, digital wallets, or any other payment method accepted by the restaurant.
c. Any additional charges, such as credit card fees or taxes, will be communicated to the customer before payment.

3. Pickup:

a. Customers can choose pickup locations for their orders, subject to availability and the restaurant’s policies.

d. For pickup orders, customers should adhere to the designated pickup time to ensure the readiness of the order. Any delays in pickup may affect the quality of the order.
It’s the customer’s responsibility to inform the Restaurant, of any delay in pick-up time

4. Cancellation and Refunds:

a. Customers may cancel their orders, partially or in full, a reasonable time before the designated pickup time. The restaurant’s cancellation policy will apply, which may include a partial or full refund, store credit, or rescheduling of the order.
b. Refunds will be processed by the restaurant’s refund policy, which may vary depending on the circumstances of the cancellation (e.g., timely cancellation, technical issues, food quality issues, etc.).

5. Food Quality and Allergies:

a. The restaurant will make every reasonable effort to maintain high-quality food standards and ensure that meals are prepared in a safe and hygienic environment.
b. Customers are responsible for informing the restaurant about any specific dietary requirements, allergies, or intolerances when the order. The restaurant will do its best to accommodate such requests, but cannot guarantee the absence of allergens or Traces

6. Customer Responsibility:
a. Customers are responsible for providing accurate and updated contact details for a restaurant to contact customer
b. Customers are responsible for checking the order upon pickup and reporting any missing items issues to the restaurant immediately.
c. Customers must handle the food safely, adhering to appropriate hygiene and proper temperature control while traveling

Please note that these Terms and Conditions are general and may vary depending on the specific policies of each restaurant. It is recommended to review the restaurant’s terms and conditions before placing an order.

                                                  🚨 Allergen Notice 🚨

Dear Valued Customers,

Your health and safety are our top priorities. We want to inform you about the presence of allergens in our dishes. While we take every precaution to avoid cross-contamination, please be aware that our kitchen handles a variety of ingredients, and trace amounts of allergens may be present.

If you have any food allergies, we highly recommend informing our staff while placing your order. Our team will do their best to accommodate your needs and provide you with a safe experience.

We understand the importance of catering to our customers’ dietary requirements, and we are committed to ensuring that your experience with us is enjoyable and worry-free.

If you have any questions or concerns regarding allergens, please don’t hesitate to contact Restaurant

Thank you for choosing our restaurant. We appreciate your trust and look forward to serving you.

RR BIRYANI HOUSE